OPEN POSITION:
CLIENT CARE COORDINATOR
Mane Attraction Salon is a professional Hair Salon in the Biltmore area that delivers a high-end service in an approachable way; we are looking for an upbeat, friendly individual for a full-time front desk coordinator position. If you have salon or retail experience, and are looking for an opportunity to be part of a great team we at MAS would love to meet you. MAS is proudly owned by 3rd generation husband and wife duo, Chris and Jenny Knudsen. Our mission is to ELEVATE our team, clients, salon experience, community and the craft of hairdressing.
Qualifications:
Salon and / or spa experience preferred but not required
Exceptional customer service a must
Good sense of style and fashion (or willingness to learn)
Computer skills a must (or ability to be a quick learner)
Excellent phone skills required
Retail and money handling experience is a must
Salon is open 6 days a week, must be flexible with schedule
Ask yourself the following questions. Are you…?
Professional – someone who shows up for work looking sharp, prepared for their day, and is organized.
Punctual – someone who has great time management skills.
Humble – someone who exemplifies humility, knows they are never done learning and growing, and has the mindset to fail 100x, but still keep trying.
A team player – someone who has the ability to put the teams needs over their own and to show up when the team needs you, even when they don’t feel like it.
Empathetic – someone who shows empathy to clients and teammates, even in the height of stressful times.
A great communicator – someone who is direct, constructive, kind and proactive with their communication skills.
Education focused - someone who is passionate about learning the internal communication, external communication, and technical skills necessary to succeed as a hair professional.
Passionate – about hair, life, people, camping, food, music, arts, family, travel, etc. To be a successful hairdresser you need to be a life-long student and find many passions in your life. You have to be especially passionate about the service industry.
MAS Benefits:
Mentorship and business coaching from Senior Stylists and Owner
Continuous and on-going professional and personal education classes (paid for by MAS)
A Strong relationship with Aveda hair care, and Wella color that help educate our staff on the latest industry trends and skills.
Health Insurance (50% of premiums paid for by MAS for full time staff)
Vision and dental insurance packages
401K
Unlimited time off
Community involvement through our annual philanthropic campaigns
4 (10hr) work days
Team involvement with our various teams including demo, education, marketing, interview, mentor, etc.
Pay:
Starts at $16/ hour + Monthly Bonuses (Average $16.50 / hr.)
Full time - 4 days a week (10hr work days)